Real humans answer your phone — branded as your team.
Plug into a network of trained 1099 pros who pick up like they work for you. They book jobs, triage issues, and capture every lead — so you never lose work just because you couldn't answer.
The problem
The job goes to whoever answers first.
You're under a sink or up on a roof — you can't answer. Most callers won't leave a voicemail; they just dial the next name. Every missed call is a job handed to your competitor.
The concierge answers in seconds, as your business, and hands you a ready-to-quote lead.
Customer hears
Live · human“▌
The customer never knows it's a concierge. They just feel taken care of — by a real person who works your trade.
On every call
What the concierge does
Triage
Figures out what's wrong and how urgent it is.
Book
Schedules the visit straight into your calendar.
Estimate intel
Gathers the details you need to quote fast.
Hand off
Drops a complete lead in your inbox, instantly.
What lands in your inbox
(512) 555-0148 · captured 2:41 PM
Water heater leaking from the bottom, garage flooding. Shutoff valve closed on the call.
Estimate notes: 40-gal gas unit, ~9 yrs old, garage install with easy access. Likely full replacement.
Coverage that fits your shop
Founding pricing is locked for life when you join the waitlist — we'll size the plan to your call volume together.
Starter
After-hours & overflow coverage
- Nights & weekends answered
- Overflow when you're slammed
- Lead inbox + urgent flags
Pro
Full business-hours coverage
- Every call answered, all day
- Booking into your calendar
- Priority routing to your line
Crew
Multi-location & priority routing
- Multiple lines & locations
- Dedicated concierge pool
- Custom greetings per brand
Fair questions
Handing someone your phone is a big deal
Who exactly answers my phone?+
Trained concierge pros from our vetted 1099 network — people who know the trades, not a call center reading a script. Many are tradespeople themselves between jobs or off tools.
What do they say when they pick up?+
Your greeting, your business name, your tone. To your customer it's simply someone from your shop: “Thanks for calling Joe's Plumbing, this is Maria — how can I help?”
What happens after hours?+
Your call. Route after-hours calls to on-shift concierge coverage, send true emergencies straight to your cell, and let everything else land as a captured lead waiting for the morning.
How fast do calls get answered?+
Seconds. Calls route instantly to whoever is on shift for your line — no hold queue, no phone tree, no callback promise.
What if they can't answer a technical question?+
Concierge pros triage and capture — they don't guess. Anything needing your judgment is flagged urgent and handed to you with the full context, so you call back sounding prepared.
Do you use AI on the calls?+
No. Never. No AI voice, no chatbot, no auto-responder anywhere your customer can hear. A real human answers every single call — that's the whole point of the company.